This is a sector where innovation is key and technology plays a huge part. Growth has continued steadily despite the recession. This sector includes medical care and technology, eyecare, dentistry.
We understand that your systems must have the capacity to run sophisticated technical and analytical software.
Keeping in touch with colleagues, suppliers and industry bodies is vital to you.
At ACT we have experience of working with leaders in your industry.
Featured Case Study
- Full-service clinical research and resourcing organisation
- 55 staff
- 7 offices in 6 European countries
Venn Life Sciences (Venn) is a European CRO with 25 years’ experience in the management & resourcing of clinical trials. Venn’s long history has seen it work with some of the world’s leading Pharmaceutical, Biotech & Medical Devices companies. With unique knowledge of navigating the European Clinical Trials area, Venn’s therapeutic experience is extensive with highly qualified teams across Europe.
The business was originally running its data centre out of Canada, which hosted its Navision centralised accounts and management software. In recent years, Venn Life Sciences has expanded its presence throughout European market with offices in the UK (London and Belfast), Ireland (Dublin), France (Paris), the Netherlands (Hoogeveen), Switzerland (Zurich) and Germany (Rheinbach).
How ACT Helped
In 2013 the company took the decision to move its IT operations from Canada to Europe. Six IT companies were asked to quote for the project with ACT making it to the final shortlist of two companies. ACT were awarded the contract on the basis that their response to the brief was very comprehensive in conjunction to offering a wide range of additional services at a very competitive price.
“ACT offered user-friendly solutions to all our requirements and at excellent value for money.”
The implementation of the project consisted of two major parts. The first phase involved creating a multiple-server virtual environment in a UK-based data centre and migrating company data, user security and accounting applications from standalone servers located in Canada. The second phase focused on the move of e-mail services to the Microsoft 365 cloud platform, requiring the audit and preparation of 50+ end user devices followed by a seamless zero downtime migration. Everything was completed on time to a tight timescale and with very few problems.
“l was really impressed with the migration process. ACT communicated very well with our staff throughout the project with excellent training notes and support. Also, unlike many IT companies, ACT communicated in a user-friendly way designed for non-technical users.”
Outsourced IT Department
ACT Systems acts as Venn’s global IT Centre and works with local suppliers in the different European countries to troubleshoot problems which need an onsite visit. As such, ACT is now an important part of Venn’s business and will be recommending and specifying all Venn’s future IT needs.
“We no longer have any IT in-house. ACT is our outsourced IT Department and they are definitely an integral part of our future business development.”
During 2014, ACT will work with Venn Life Sciences to continually improve their IT infrastructure in order to meet the needs of a growing company.