This sector has been growing at its fastest pace since 2007 and is expecting fast growth. Consumer services covers hotels, bars, restaurants, travel and leisure firms and other consumer-facing businesses.
This is an industry where connectivity is key. Consumers demand more and more ways of searching and purchasing. Companies in this sector rely heavily on technology and have to handle large volumes of data surrounding transactions and customer profiles.
ACT understands these demands and has the experience and know-how to come up with reliable and responsive solutions.
Featured Case Study
- 50 staff
- 4 location
Eyesite is an independent optical company with four optician practices in Reading, Brighton, Winchester and Oxford. They sell sunglasses, contact lenses, contact lens solutions and sports eyewear online as well as in their practices. They also offer Optical Coherence Tomography (OCT), Optomap retinal scanning and laser eye surgery.
Eyesite has been working with ACT since 2008 and rely on them for their local networks, hardware and IT support. The company started to work with ACT when the business started to expand and their in-house IT manager needed support.
How ACT Helped
In 2013 ACT replaced all the work stations across the four locations, totalling about 40 units, and upgraded Eyesite from XP to Windows 7. They transferred all the patient electronic records as well as all practice management systems. “The whole process went extremely smoothly. ACT took complete control and liaised directly with our four branches. They are great communicators. I heard very little about the upgrade (no news is good news!) and it took up a lot less of my time than I was expecting – always a bonus.” ACT also migrated Eyesite’s email to the Cloud using Microsoft Office 365.
“Again this migration has gone really smoothly and we have experienced no problems”
Eyesite will always include ACT in their future business development plans to ensure that they have the right IT support for their specialist needs.
“I have nothing but praise for ACT. They really care about their customers and know how to look after them. If things do go wrong, which is extremely rare, they are very open about it and just focus on fixing the problem as quickly as possible. I have recommended them to other businesses in the past and will continue to do so.”