Did you know that last year the average business spent around 12% of their total IT budget on outsourcing support? Or that the most popular service businesses look for from a provider is IT security? More and more businesses are realising the importance of digital transformation, IT security and evolving technology within their business, and are embracing outsourced IT support to achieve that. But that’s not the only thing that outsourcing your IT support can do. Did you know it can also save you money down the line? In this post, we’ll talk you through three areas where outsourcing can cut your costs, while staying productive and secure.
Reduce Employment Costs
First things first, hiring any in-house staff is expensive – let alone IT staff with specialist skills and knowledge. Between the costs of actually finding a member of staff, interviewing candidates and training the successful member of staff, a business could easily spend over £3,000 on recruitment costs alone. And that’s before you look at other annual costs:
- Salary (the average UK salary is currently £36,611)
- National insurance (£4,037)
- Pensions (£276)
- Training (£,1068)
- Office space and equipment (£4,800)
- Other costs (around £8,000 a year)
So, all in all, that’s around £3,000 to find and hire an employee, and then around £55k a year to train and keep them. When you lay it all out like that, it’s a lot of money to spend. But with things like IT support, you have the option to outsource, which means you can get all the advantages for a fraction of the cost. Additionally, outsourced services tend to have multiple members of their own staff, so you can benefit from team knowledge and experience without the huge costs of hiring it in-house.
Streamline Your Processes
Many business owners struggle to decide which tech solutions are right for their business, or which will bring them the best results – when there are so many software options and tools available, it can be very hard to know what is right. But it’s important to choose the right tools, since getting it wrong can lead to inefficient processes, reduced productivity and increased costs. An outsourced managed service provider can bring you the knowledge, and help you understand how technology can align with your business goals. This means you can simplify the way you do things and use technology to your advantage – from managing budgets and company targets, to updating existing infrastructure or streamlining complex processes – saving your business a lot of time and money.
Cybersecurity is a crucial part of any modern business, particularly since hackers are now shifting to target smaller businesses that may not have the best security in place. Did you know that the average long-term cost of a disruptive cybersecurity breach in 2019 was £4,180? That’s a lot of money for a small business to lose – and it’s even more concerning when you realise that it’s a 41% increase from the costs in 2017. If your business isn’t equipped to handle this kind of threat, then you could easily end up losing that if you are targeted, pouring hard-earned money straight down the drain. Outsourcing your IT support to a managed service provider gives your business around-the-clock support and protection, ensuring your business is prepared to deal with malicious threats. This significantly reduces the cost of putting out fires, and means you are much less likely to face costly disruptions along the way.
As much as cutting costs and bettering your budget are important factors to weigh-up, they shouldn’t be your only considerations when outsourcing IT support. Ideally, the right IT provider will put your organisation first, secure your assets and offer the best-tailored solution for you. At ACT Systems we work with businesses of all sizes to provide cost-effective IT support, so you can focus on running your business. For more information about our support pricing and packages please click here. If you would like to discuss your current requirements or have any questions, then please get in touch with us today.